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FAQ's

How does the Pricing Work?

The more you buy the less you pay. Our prices are based on quantity volume with the minimum being only 144 pieces. For annual purchases on large quantities that you would prefer multiple shipments, please contact us for arrangements. Final pricing of your products will be supplied on your estimate/quote form from Racetrackers.

What is included with the price?

All products that are decorated with embroidery include up to 7 colors of thread for the design. The cost of embroidery is included for one location and up to 8,000 stitches. Additional embroidery locations are available at an extra cost.

For Screen printed products, we quote per location per number of print colors. You can see our costs on each product page and we also provide a written estimate.

Delivery Time?

Delivery time varies from 2-6 weeks and pricing reflects each delivery window. Each product page has delivery time lines. Artwork scheduling and approval usually determines production date and quote. Express deliveries can be arranged at a slightly higher cost per piece.

Proof before production?

We always have you approve logo layouts per product before production. This is provided on a pdf file. Caps are provided with a photo approval of your actual cap before production from the factory. Actual Screen Printed shirts samples can be provided at a cost of $60 per sample if needed for approvals.

Sending my logo/design?

You can email all artwork to us or send to our office. We accept eps, tif, jpg, pdf, ai. Files must be high resolution of 300 dpi or above.

Thread & ink colors?

We stock the most common thread colors and can match pms colors if needed. . We will match the thread as close as we can to your design or you provide the exact pms colors. Same applies for Screen printed products.

Rush orders?

Available at additional costs. We can add to your quote if needed.

Shipping charges?

Shipping Charges are included in each estimate provided. All duty charges if product is produced outside of the US is paid for by Racetrackers

Cap Closure Options:

Please see the Build your hat page

Reorders?

We keep all artwork and designs on file. If there are any changes you will be required to approve artwork before production can begin.

More than one location?

Products can be decorated in several locations. 

Set up fees?

There is a machine set- up fee of $60. Waved on orders of 1,000 or more.

Payments?

50% of Order Due at Quotation Approval

50% of Order Due on Delivery